shipping and returns policy

Pickup at Pretty & Co. (designated day/time)

Free delivery WITHIN St. Catharines.

Delivery in Niagara Region (outside of St. Catharines): $5.00

Please send us an email if you are interested in shipping!


If you’d like to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original product packaging
  • Returned items must have no visible signs of use

To initiate a return or exchange, please contact